Earth Candy Creations | Return & Refund Policy

1. Return Window

We want you to love your Earth Candy! If you are not completely satisfied with your purchase, you may return your items within 30 days of the delivery date for a full refund or exchange.

2. Eligibility & Condition

To be eligible for a return, your item must meet the following criteria:

• The item must be unused, unwashed, and in the same condition that you received it.

• It must be in the original packaging.

• Items marked as "Final Sale" or personalized/customized creations are not eligible for return.

3. How to Initiate a Return

To start a return, please contact us at [Your Email Address] with your order number and the reason for the return. We will provide you with the return shipping address and instructions.

• Note: Customers are responsible for paying their own shipping costs for returning items unless the item arrived damaged.

4. Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–7 business days.

5. Damaged or Defective Items

If your order arrives damaged or if you receive the wrong item, please contact us immediately at [Your Email Address] with a photo of the product. We will send a replacement or issue a full refund at no additional cost to you.